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Vacation Rentals in Steamboat Springs Colorado
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Rental Policies & Info | Steamboat Springs Vacation Rental

DEPOSIT, PAYMENT AND CANCELLATION POLICY

  • DEPOSIT, PAYMENT AND CANCELLATION POLICY
    • Payment: All reservations require a 50% deposit of the lodging cost at the time of booking. The remaining balance is due 30 days before arrival, or 60 days before arrival for December peak holiday reservations.Reservations made 30 days or fewer before arrival require payment in full at the time of booking. For December peak holiday reservations, bookings made 60 days or fewer before arrival require payment in full at the time of booking.
    • 48-Hour Booking Grace Period: Direct reservations may be cancelled within 48 hours of booking without penalty, provided the reservation is made more than 30 days before arrival, or more than 45 days before arrival for December peak holiday reservations. Payment will not be processed during this 48-hour period.Cancellation & Refunds:
    • 60 or more days before arrival: Refund of the amount paid, less a 10% cancellation fee.
    • 31–59 days before arrival: Refund of 50% of the amount paid.
    • 30 days or fewer before arrival: No refund.
    • There are no refunds for late arrivals, early departures, or unused nights.We strongly recommend travel insurance to protect your vacation investment. Travel insurance premiums are nonrefundable.Reservations made through Airbnb, VRBO, or other third-party booking platforms are subject to the cancellation policy of that booking platform.
    • All reservations are subject to applicable sales tax, cleaning fees, and processing fees. Cleaning fees cover standard cleaning and do not cover excessive cleaning. Additional cleaning charges may apply when excessive cleaning is required.
    • All reservations will be emailed a reservation form to be signed by the rental guest. Until the signed reservation form and required payment are received, rates, availability, and terms are subject to change without notice. Once the signed reservation form and payment are received and confirmed by Condos in Steamboat, the reservation and all applicable terms are confirmed, and the cancellation policy applies.
    • Condos in Steamboat reserves the right to cancel any reservation that does not submit the required signed reservation form or payment when due.
    • Check-in is 4pm. Check-out is 10am.

     

    SECURITY DAMAGE DEPOSIT – CHOOSE A PLAN (ADD ON PACKAGE) DURING THE BOOKING PROCESS
    Vacation Rental Damage Protection: As a part of your stay, you may purchase a Vacation Rental Damage Protection plan designed to cover unintentional damages to the rental unit interior that occur during your stay provided they are disclosed to management prior to checkout.  If purchased, the policy will pay a maximum benefit of $3,000. Any damages that exceed $3,000 or are not covered under the plan will be charged to the credit card on file. If, during your stay at one of our rental properties, an insured person causes any damage to real or personal property of the unit as a result of inadvertent acts or omissions, the Insurer will reimburse the Insured for the cost of repair or replacement of such property up to a maximum benefit of $3,000 . Certain terms and conditions apply. Full details of the Vacation Rental Damage coverage are contained in the Description of Coverage or Insurance Policy link below.  The Vacation Rental Damage plan must be added during the reservation process. By submitting payment for this plan, you authorize and request CSA Travel Protection and Insurance Services to pay directly Condos in Steamboat, Inc. any amount payable under the terms and conditions of the Vacation Rental Damage. 

    PLAN DETAILS:
    https://www.csatravelprotection.com/certpolicy.do?product=G-20VRD

    IMPORTANT DISCLOSURES
    https://www.generalitravelinsurance.com/customer/disclosures.html

    If you choose not to participate in the above Vacation Rental Damage Protection, Condos in Steamboat, Inc., requires a $3,000 cash deposit to cover the security damage deposit. This cannot be paid by credit card. A check must be mailed and it will be cashed and held up to 60 days from the departure date. The $3,000 will be returned by check if no damages have been found. If damage or breakage is found, then your $3,000 will pay for the damages and any monies remaining will be returned.  If the damage exceeds $3,000, your credit card on file will be used to pay for the difference. You only have to mail the $3,000 if you choose not to pay the security damage deposit premium that has already been added to your reservation total. You pay one or the other. (this is only for nightly rentals).  

    NO SMOKING
    All units managed by Condos in Steamboat are non smoking units. Some units have association rules that don’t allow smoking on decks, patios or around the building. This rule means no smoking of any kind.  No smoking means our units are 100% tobacco & cannabis free. Violation of this rule will cost you $1,500 which will be charged to the credit card on file.

    NO PETS
    Condos in Steamboat does not manage any units that allow pets of any kind. If you bring your pet, your credit card on file will be charged $1,500.

    HOT TUBS
    Some units managed by Condos in Steamboat have private hot tubs. The private hot tubs are managed and maintained by Condos in Steamboat. All private hot tubs are drained, filters changed, sanitized and refilled for the next guest. It is the guest’s decision to use the hot tub and use at own risk. During your stay, the hot tub will be balanced and chemicals added as necessary. During your stay the water will not be changed. We suggest you have your little ones use the bathroom before entering the hot tub. There are times when the hot tub is not available due maintenance or repairs. Condos in Steamboat will do everything in their power to always have an operational hot tub but some things out of of their control. There are no refunds or credits if the hot tub is out of service.

    Rental units with common area hot tubs & pools are managed and maintained by a different company that manages the Association of the complex. Condos in Steamboat has no influence or control over the condition, maintenance, hours of operation, notice of repairs or downtime of the common area pools & hot tubs. Majority of common area pools & hot tubs are closed Labor Day through Thanksgiving and the end of ski season to Memorial Day.  

    PARKING
    Depending on the rental property, there are restrictions on vehicle size, number of vehicles & even height restrictions. Please talk to Kim about number of vehicles and size. Towing of any vehicle & expense by towing company is the responsibility of the guest.

    # OF GUESTS PER RENTAL PROPERTY
    Each vacation rental property on the Condos in Steamboat web site states the maximum number of occupants a unit can sleep. It is an association rule and City of Steamboat Springs fire code that a unit can not exceed maximum number of occupants.  Please check with Kim to make sure you are not exceeding the number of occupants per unit. It is a federal offense in the State of Colorado to defraud an inn-keeper. Do not exceed the maximum number of guests per unit. You will be liable for all fines incurred.

    CONDITION & CONTENTS OF UNIT
    Before you arrive, your rental unit has been completely cleaned and inspected. The unit will be stocked with two sets of sheets for each bed, 6 sets of towels per bathroom and hot tub/pool towels. The bathrooms will have enough toilet paper, tissues, trash liners for your stay. The laundry (if in the unit) will have laundry detergent. The kitchen will be equipped with enough trash bags, paper towel, napkins, coffee filters, kitchen sink soap, Cascade for the dishwasher, cleaning supplies, and some extra items. All sinks have hand soap.  There will be no housekeeping during your stay.  We do expect our guests to leave the unit in an acceptable condition when departing. Our cleaners will clean after your departure, however, if a guest leaves a property in an unacceptable condition excessive cleaning charges will apply.

    LIABILITY & RESPONSIBILITIES
    Renter assumes all risk and responsibilities. Guests are liable for their own actions and for those of anyone they invite onto the property. Guests hold owner, property manager, HOA, and rental agent harmless from any liability.


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